Privacy Policy

Grays Vending Metro Detroit, Michigan [email protected]

Effective Date: May 23, 2026

1. Introduction

Grays Vending ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information you provide when visiting our website or submitting an inquiry through our forms.

2. Information We Collect

We collect the following information when you submit a form or inquiry on our website:

Full name

Email address

Phone number

Business information (location, budget, machine interest, timeline)

Any additional details you voluntarily provide

3. How We Use Your Information

We use the information we collect to:

Respond to your inquiry about vending machine products and services

Contact you via phone, email, or SMS regarding your request

Send follow-up communications related to your inquiry

Improve our services and customer experience

4. SMS and Email Communications

By submitting your information through our website forms, you consent to receive SMS text messages and emails from Grays Vending related to your inquiry. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or contacting us at [email protected].

5. Third-Party Services

We use the following third-party platforms to manage and process your information:

GoHighLevel (HighLevel) — We use HighLevel as our CRM and marketing platform. Your submitted information is stored and managed within HighLevel. HighLevel's privacy policy can be found at gohighlevel.com.

Google Analytics — We may use Google Analytics to track website traffic and user behavior. Google Analytics collects anonymized data about how visitors use our website. Google's privacy policy can be found at policies.google.com/privacy.

We do not sell your personal information to any third party.

6. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

Request access to the personal information we hold about you

Request correction or deletion of your personal information

Opt out of marketing communications at any time

To exercise any of these rights, contact us at [email protected].

8. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Grays Vending Metro Detroit, Michigan [email protected]